The Martial Arts of Assertive Communication
Holding back and lashing out do no good. Learn to moderate your own behavior and become a role model to those you work with and for. The correct choice of assertive communication allows for personal growth. Projects will be accomplished faster and with a positive team attitude if people can discuss issues with skill. This class is interactive and the workshop will keep you on your feet and practicing these skills until they become natural.
- Know the difference between aggressive, passive and assertive styles of communication.
- Know why aggressive and passive behaviors will always hurt you.
- Know when assertive is not nice.
- Use assertive communication to shorten projects.
- How to use assertive skills during conflict.
- Don’t be scared.
- Know the five ways assertive communication is like martial arts
